Shipping/Delivery

We usually ship within 2-3 business days and will let you know when your order has been shipped. We ship overseas all around the world – America, Europe, Asia, etc (except to Brazil, Mexico, Italy or Peru due to lost packages). You are responsible for any import tax/duties or other charges that may apply (so far we have had 1 report of a user having to pay import tax in the UK).

There are 3 delivery options to choose from:

AusPost Airmail letter service (no tracking) – $3
Sent in a padded envelope due to a restriction that letters can’t be more than 20mm in height. If your order is over 50 grams, we will split the order into multiple padded envelopes. The usual delivery time is 2 to 4 weeks after you received the order completed notification (please check your junk mail too). Shipped via Australia Post and unfortunately there is no tracking number available for this Airmail letter service.

AusPost Tracked Parcel – Price varies
Sent in a small box. The usual delivery time is 2 to 4 weeks after you received the order completed notification (please check your junk mail too). Shipped via Australia Post.

DHL Tracked Parcel – Price varies
Sent in a small box. You will need to provide a phone number. No PO Boxes are allowed for the delivery address and no items contain batteries either (you will be notified if your order needs to be modified). The usual delivery time is 2 to 4 working days after you received the order completed notification (please check your junk mail too).

If your country isn’t listed for the tracked parcel / DHL, please contact us for a quote. Prices can vary from $20-30 for tracked parcel or DHL.