Shipping/Delivery

We usually ship within 2-4 business days and will let you know when your order has been shipped. We ship overseas all around the world – America, Europe, Asia, etc. You are responsible for any import tax/duties or other charges that may apply (so far we have had 1 report of a user having to pay import tax in the UK).

There are 3 delivery options to choose from:

AusPost Airmail letter service (no tracking) – $3
Use this option at your own risk because it’s not tracked, 99% of users receive their orders. Sent in a padded envelope due to a restriction that letters can’t be more than 20mm thick.

If your order is over 50 grams, we will split the order into multiple padded envelopes and post the items out the same day – sometimes users only receive one envelope and the other one arrives a few days later.

The usual delivery time is 2 to 5 weeks after you received the order completed notification (please check your junk mail). Shipped via Australia Post and unfortunately there is no tracking number available. Not recommended if you have ever lost parcels from international orders from Ebay, Aliexpress, etc. Not available to Brazil, Mexico, Italy or Peru due to lost packages.

AusPost Tracked Parcel – Price varies $15 to $26
Sent in a small box. The usual delivery time is 2 to 4 weeks after you received the order completed notification (please check your junk mail too). Shipped via Australia Post.

DHL Tracked Parcel – Price varies – $23 to $32
Sent in a small box. You will need to provide a phone number. No PO Boxes are allowed for the delivery address and no items contain batteries either (you will be notified if your order needs to be modified). The usual delivery time is 2 to 4 working days after you received the order completed notification (please check your junk mail too).

If your country isn’t listed for the tracked parcel / DHL, please contact us for a quote.

My country isn’t listed for the Airmail letter shipping
We’ve recently had a change in our shipping policy which now requires an authentication step which can add 1 month delay to placing your order.

Basically we send you a package with a bare board to see if you receive it and you will need to take a picture of the board with the package. Once confirmed, then we will allow access to the $3 Airmail letter service.

If you wish to bypass this authentication step, you will need to send us a Payment for the goods you are after via Paypal as “Friends & Family” in USD. Please note that this is all at your own risk if the package doesn’t arrive. We will send you a picture of the package before it’s posted.